Please help, Joseph. I have the same question 8. Report abuse. Details required :. Cancel Submit. Palcouk Volunteer Moderator. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Note: Due to deep technical changes to the mail profile in Outlook , the Personal Folders Backup Add-in is no longer compatible at all with Outlook and Outlook The fixes below only apply to Outlook and will not work for Outlook and later.
However, it is quite easy to backup the pst-files manually, via a script or another add-in. Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. For information about how to complete the change of your mail delivery location, see Microsoft Outlook Help. Some shortcuts on the Outlook Bar may no longer work.
Do you want Outlook to re-create your shortcuts? All shortcuts that you have created will be removed. Select Yes to have Outlook update the Outlook Bar shortcuts so that they point to your new. Select the View or change existing email accounts check box, and then select Next.
Under Types of storage , select Personal Folders file. Browse through the folders to the new location for your. Under the Deliver new email to the following location list, select the Personal Folders file that was just added, and then select Finish. To complete this operation, you may need to copy the contents of the old Outlook folders to the new Outlook folders. Some of the shortcuts on the Outlook Bar may no longer work.
Do you want Outlook to recreate your shortcuts? All shortcuts you have created will be removed. If these methods did not help you, you might want to ask someone you know for help. Or, if you use Outlook with Exchange Server, you might want to contact the Exchange Server administrator for help. You can also use the Microsoft Customer Support Services website to find other solutions. Some services that the Microsoft Customer Support Services website provides include the following:.
Search technical support information and self-help tools for Microsoft products. If you continue to have questions after you use these Microsoft websites or if you cannot find a solution on the Microsoft Support Services Web site, contact Microsoft Support.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. How to manage. Please rate your experience Yes No. Any additional feedback? See the "References" section for links to other articles and suggestions for solutions. For versions of Outlook newer than Outlook , see Find and transfer Outlook data files from one computer to another. Moving a. Note If you see the Pick a category screen, click User Accounts , and then continue to step 3.
Note If you have more than one Personal Folders Service in your profile, you must back up each set of. If there are no entries called Personal Folders and you have not yet stored any information such as messages, contacts, or appointments in Outlook, you probably have not yet enabled the Personal Folders Service.
Move to the "References" section for information about how to create a. If you have no Personal Folders Services in your profile and you can store information such as messages, contacts, or appointments in Outlook, your information is probably being stored in a mailbox on an Exchange Server.
Try using the instructions in the How to back up. Note Because the. Note If the Location field contains the word Online or a path to a file that has the file name extension.
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